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RMA request

An RMA form is required for all products that you want to return and there are 2 options for this:

1.: You can download the RMA form via this link, fill it in and then print it and send it with the device to be repaired

2.: You can request an RMA number and form in advance by filling in the form below. Please complete as completely as possible. As soon as the information is received you will receive an RMA form by e-mail within 2 working days, which you can send with the product.

All fields marked with * are mandatory for proper progress.

Company:
Contact:*
E-mail:*
Telephone:*
Address:*
Postal Code:*
City:
Country:
VAT nr.:
Your Ref:
Product:*
Serialnumber:*
Reason return*
Explanation:
Anti-spam check:

Warranty provision:

If after investigation it appears that the defect of the product was caused by improper use or falls outside the warranty, the products will not be replaced or reimbursed. After consultation, the products are deposited or returned at shipping costs.

Merlin reserves the right to return products that are returned without an RMA form to the customer without giving a reason.

 

Info & Route

Merlin Technology
De Corridor 9, 3621 ZA Breukelen
The Netherlands

T Sales +31 (0)346 26 54 24
T Support: +31 (0)88 6 288 288
E NL.info.merlin@cennox.com

IBAN : NL51INGB0008274172
BIC   : INGBNL2A

VAT nr.: NL820663992B01
Chamber of commerce: 30259118

 

Address
De Corridor 9
NL-3621 ZA Breukelen
The Netherlands

 

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