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Shipping

Information on shipping costs, shipping methods and delivery times

 

Contact

Contact data

 

Safety and Privacy

Our general conditions and privacy guarantee

 

Payments

Information on Cash in Advance (CIA), Cash on Delivery (COD), IDEAL and our bankaccount details

 

Warranty and Defects

Information on warranty period and reporting an incident/problem

 

Technical

Technical questions and downloads

 

How to order

Ordering through internet, mai, fax or telephone

 

Returning a product

Information on returning a product

 

Counterfeit money

General information on counterfeiting, data, figures and information of the European Central Bank

 

Security features in banknotes

Information on the EURO and the methods to detemine the genuinity.

 

Where does your EUROnote come from?

Small table showing the origin of the euronotes.

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