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Information on shipping costs, shipping methods and delivery times



Contact data


Safety and Privacy

Our general conditions and privacy guarantee



Information on Cash in Advance (CIA), Cash on Delivery (COD), IDEAL and our bankaccount details


Warranty and Defects

Information on warranty period and reporting an incident/problem



Technical questions and downloads


How to order

Ordering through internet, mai, fax or telephone


Returning a product

Information on returning a product


Counterfeit money

General information on counterfeiting, data, figures and information of the European Central Bank


Security features in banknotes

Information on the EURO and the methods to detemine the genuinity.


Where does your EUROnote come from?

Small table showing the origin of the euronotes.

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