Shipping

Information on shipping costs, shipping methods and delivery times

Contact

Contact data

Safety and Privacy

Our general conditions and privacy guarantee

Payments

Information on Cash in Advance (CIA), Cash on Delivery (COD), IDEAL and our bankaccount details

Warranty and Defects

Information on warranty period and reporting an incident/problem

Technical

Technical questions and downloads

How to order

Ordering through internet, mai, fax or telephone

Returning a product

Information on returning a product

Counterfeit money

General information on counterfeiting, data, figures and information of the European Central Bank

Security features in banknotes

Information on the EURO and the methods to detemine the genuinity.

Where does your EUROnote come from?

Small table showing the origin of the euronotes.