Information on shipping costs, shipping methods and delivery times
Safety and Privacy
Our general conditions and privacy guarantee
Information on Cash in Advance (CIA), Cash on Delivery (COD), IDEAL and our bankaccount details
Warranty and Defects
Information on warranty period and reporting an incident/problem
Technical questions and downloads
How to order
Ordering through internet, mai, fax or telephone
Returning a product
Information on returning a product
General information on counterfeiting, data, figures and information of the European Central Bank
Security features in banknotes
Information on the EURO and the methods to detemine the genuinity.
Where does your EUROnote come from?
Small table showing the origin of the euronotes.